FAQ

Here are a few simple rules to keep in mind: A product warranty is a performance and reliability agreement between you and the manufacturer. Avoid spa dealers who add prorated and deductible provisions. Make sure you read the manufacturer’s warranty before buying, and compare coverage with other spas you are considering.

Ask your dealer if they help install, maintain, and service your spa.  Many spa dealers do not offer warranty or repair work, which leaves you to find outside contractors on your own if something goes wrong.  Snow Valley Spa provides warranty and repair work for all spas sold.

Most spas must be connected to 240V electrical service, but some offer the option of operating on either 120V or 240V. While connecting to 120V can be less involved, most customers prefer the benefits of the 240V spa, which include quicker heating time and better temperature maintenance during cold weather use. This is because the heater output is four times as great in a 240V spa versus a 120V spa.

If you choose to connect your spa to 120V service, you must be certain that it is a dedicated circuit, not shared by any other appliance, and has amperage rating appropriate for the spa you select.

Today’s finest spas feature a small circulation pump that continuously filters the water to keep it clean and clear. It also provides the necessary flow to allow the heater to constantly maintain your set temperature. Hot tubs without circulation pumps must rely on the low speed of a larger horsepower pump turning on periodically to provide filtration and the flow required for heating. The circulation pump is the most efficient method to provide flow for filtration and heating.

Quality spas are available in a wide range of prices. Just like cars, spa prices reflect features, materials and workmanship. Of course, we hope that as you are shopping you will consider a hot tub. No matter which brand of spa you finally choose, we want you to be an informed consumer and find the right spa for your needs.