Frequently Asked Questions About Owning a Hot Tub

We get a variety of questions about purchasing, owning, or maintaining hot tubs. We are always happy to answer any questions that you may have and you can start by viewing a few of the more frequently asked ones.

We talk to a lot of people who are considering purchasing a spa, have just recently purchased a spa or are looking to upgrade their old spa and we get a variety of questions asked every day. From installation to operation to common problems, tips and tricks. Our delivery and maintenance team are second to none and our staff are always eager to help but here are some questions and answers to help guide you along your journey.

What About the Spa Warranty?

A better way of saying warranty is an agreement between the manufacturer around the reliability and performance of the product. You will want to avoid spa dealers offering prorated or deductible provisions to the warranty. Make sure you have an understanding of what the manufacturer is actually protecting in terms of problems and solutions.

You should speak with your dealer to discover if they will install, maintain and service your spa, and keep in mind that if they do not, you will need to find a separate contractor to handle this work they may not be familiar with any warranty or offer one themselves. Snow Valley Spa provides a strong warranty and offers repair work on all of the spas that we sell.

Does a Hot Tub Need a Circulation Pump?

A more common question than you might think, especially with so many DIY hot tubs popping up on social media that do not have pumps. The best spas on the market today have small circulating pumps that help to filter the water and keep it clear. Other spas will use larger pumps that will only circulate the water sporadically and not constantly, meaning it is less efficient at cleaning the water and moving the hot water around which helps to keep the temperature even in your spa.

Many DIY spas have no circulation at all, meaning they get dirty very quickly and the temperature does not remain even. They might be fun for an afternoon but certainly would not be recommended on any sort of ongoing basis. The circulation pump is the best way to have a clean and temperature-controlled spa.

How Much Should I Spend on a Hot Tub?

This will entirely depend on what your needs are and why you are choosing to purchase a spa. Much like cars, hot tubs and Hydropool Swim Spas come in a variety of models in a range of sizes and prices. Again, like cars, these spas also have modifiers that can be added to them such as lighting and digital consoles. If you prioritize what you would like to have in your spa, you can find the budget range that you can begin shopping in. You can check out some great strategies for purchasing your spa here.

We are always available for more technical questions as well. If you are looking for a specific part or if you are experiencing a problem with your spa we are happy to help you find the solutions you need to get you back to enjoying your spa as quickly as possible.

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