Product Details
Overview
Part 6472‑968 is the OEM Chevron‑style replacement pillow used on many 2005–2007 Sundance® 680 Sweetwater and 780 Series spas. This pillow attaches using the older “Chevron bracket” mounting system, which requires a rear bracket and screws rather than the later ball‑and‑socket mounts found on newer 680, 780, and 880 Series pillows.
This is the correct pillow for early Sweetwater and 680 models during the transition years before Sundance® introduced the SMT and snap‑in systems.
Compatible Models & Years
✔ Sundance® 680 & Sweetwater Series (2005–2007)
Typical compatible models include:
- Burlington (early 680 / Sweetwater crossover years)
- Hartford
- Hawthorne
- Hermosa (late Sweetwater models)
- Bahia 2005-2006 (4)
- Cayman 2005-2006 (3)
- Caprio 780 2006 Only (3)
- Lagunas 2005-2006 (3)
- Metro 2005-2007 (2)
- Palermo 2005-2006 (4)
✔ Early Sundance® 780 Series (2005–2007)
Select transitional 780 models used this pillow before the SMT redesign.
✖ NOT compatible with:
- 680 reverse‑wrap pillows (e.g., 6472‑970, formerly 6455‑474 / 6455‑463)
- 2013–2017 780 SMT pillows (6600‑063‑paired pillows)
- 2018+ 680 pillows (6600‑234 / 6473‑446)
- Any 880 or 980 Series pillows
Required Hardware
This pillow uses the Chevron bracket system — not included with the pillow.
✔ You may need the following if your old parts are damaged or missing:
1. Chevron Pillow Bracket (Spa shell‑mounted backplate)
- 6455‑500
2. Pillow screws
- Standard Sundance® pillow screws
- Typically #8 stainless (length varies depending on bracket design)
3. Mounting gasket
- Not used with the Chevron system
- Pillow mounts directly to the bracket
If your spa had a snap‑in center‑pin pillow, this pillow will NOT fit — your spa requires a different pillow type.
Installation Instructions
- Remove the old Chevron pillow by unscrewing from the rear bracket.
- Inspect the Chevron bracket for cracks or missing tabs; replace if needed.
- Align the pillow’s mounting holes with the bracket.
- Secure using stainless pillow screws (do not overtighten).
- Confirm pillow sits flush and secure.
Materials & Construction
- Durable Sundance® foam core
- Gray vinyl cover with curved ergonomic face
- Molded Chevron‑style back with screw‑hole anchors
- Designed for early 2000s Sweetwater / 680 shell contours
Pillow Care & Water Chemistry
Poor water balance significantly shortens pillow lifespan. Follow these key guidelines:
✔ Water Balance (Critical)
- pH: 7.4–7.6
- Total Alkalinity: 80–120 ppm
- Free Chlorine: 2–4 ppm
-
Bromine: 3–5 ppm
✔ Additional Care Tips
- Remove pillows when shocking the spa; reinstall after 24 hours
- Wipe pillows with fresh water weekly
- Avoid household cleaners, alcohol, or abrasives
- Vent the cover after use to prevent chemical off‑gassing damage
What’s Included
- (1) Sundance® 6472‑968 Chevron‑Mount Pillow
- Bracket & screws NOT included (reuse originals or purchase replacements separately)
Quick Fit Checklist
Choose 6472‑968 if:
- Your spa is 2005–2007 Sundance 680/Sweetwater or early 780
- Your existing pillow mounts using two screw holes / Chevron bracket
- Your spa pillow is not snap‑in or center‑pin style
If you are unsure, send a picture of your old pillow or mounting area and I can confirm the correct part.
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Sundance® Hot Tub Pillows FAQ
Why are hot tub pillows important?
Hot tub pillows provide ergonomic support for your neck and head, helping you fully relax during each soak. Without properly fitting pillows, you may find yourself straining your neck or adjusting your seating position to remain comfortable.
Benefits of properly functioning spa pillows include:
- Improved comfort during longer soaks
- Better neck and head support
- Enhanced relaxation and hydrotherapy experience
- Reduced muscle tension
- More enjoyable spa sessions for users of different heights
A worn or missing pillow can significantly reduce the comfort your Sundance® spa was designed to provide.
Why should I choose Genuine Sundance® replacement pillows?
Genuine Sundance® pillows are specifically designed for your spa model and seating configuration.
Benefits include:
- Exact fit for your Sundance spa
- Factory-original appearance
- Premium materials designed for spa environments
- Proper support and comfort
- Matching color and texture
- Easy installation
Aftermarket pillows may look similar online but often differ in shape, density, attachment methods, and durability. Genuine Sundance® pillows help maintain the comfort and appearance of your hot tub.
Why do hot tub pillows deteriorate over time?
Even high-quality spa pillows are considered maintenance items that will eventually need replacement.
Common causes of deterioration include:
Exposure to sanitizer chemicals
High water temperatures
UV exposure from sunlight
Natural aging of materials
Improper water chemistry
Oils, lotions, cosmetics, and hair products
Over time, these factors can cause pillows to become brittle, discolored, cracked, waterlogged, or lose their original shape.
This process is completely normal and expected in all hot tubs.
How often should hot tub pillows be replaced?
Most hot tub owners can expect replacement every 2 to 5 years, depending on:
- Frequency of spa use
- Water chemistry maintenance
- Sun exposure
- Environmental conditions
- Proper cleaning and care
Heavy-use spas or spas with poorly balanced water may require pillow replacement sooner.
Replacing worn pillows is one of the easiest ways to refresh the appearance and comfort of your hot tub.
What are the signs that my hot tub pillows need replacing?
You should consider replacing your pillows if you notice:
- Peeling or cracking surfaces
- Fading or discoloration
- Flattened or misshapen cushions
- Waterlogged foam
- Tears or splits
- Loose mounting tabs
- Difficulty staying attached to the shell
If your pillows no longer provide comfortable support or detract from the appearance of your spa, replacement is usually recommended.
How can I make my Sundance® pillows last longer?
Proper maintenance can significantly extend pillow life.
We recommend:
✅ Maintaining proper water chemistry
✅ Rinsing pillows periodically with fresh water
✅ Wiping away oils and residue
✅ Keeping your cover closed when not in use
✅ Removing pillows when performing shock treatments
✅ Avoiding excessive sanitizer levels
Consistently balanced water is one of the biggest factors in extending the life of spa pillows.
Can poor water chemistry damage hot tub pillows?
Yes.
Improper water chemistry is one of the leading causes of premature pillow deterioration.
Common issues include:
- Excessively high sanitizer levels
- Low or high pH
- High alkalinity
- Frequent over-shocking
- Chemical imbalances
These conditions can break down pillow materials, causing cracking, hardening, fading, and loss of flexibility.
Regular water testing helps protect not only your pillows, but also your cover, jets, pumps, and other spa components.
Can I replace hot tub pillows myself?
Absolutely.
Most Sundance® pillows are designed for quick and easy replacement.
Typical installation involves:
- Removing the old pillow from its mounting location.
- Inspecting mounting clips or receptacles.
- Aligning the new genuine replacement pillow.
- Securing it into position.
- Verifying proper fit and comfort.
Installation usually takes just a few minutes and requires little to no specialized tools.
How do I know which Sundance® pillow fits my hot tub?
This is one of the most common questions we receive.
Sundance® has used various pillow styles across different models and years. Even pillows that appear similar may have different dimensions or mounting systems.
To identify the correct pillow, we recommend providing:
- Spa model
- Year of manufacture
- Photos of the existing pillow
- Photos of the mounting location
If you're unsure, contact us before ordering. Our team can help identify the correct Genuine Sundance® replacement pillow for your spa.
Is it worth replacing old hot tub pillows?
In most cases, yes.
New pillows are one of the most affordable ways to improve the overall spa experience.
Benefits of replacement include:
- Restored comfort and support
- Improved appearance
- Enhanced luxury feel
- Better guest experience
- Like-new spa aesthetics
Many owners are surprised how much newer pillows refresh the look and feel of an aging hot tub.
Why Buy Genuine Sundance® Replacement Pillows From Us?
Genuine Sundance® factory replacement parts
Expert product identification assistance
Fast shipping
Trusted hot tub parts specialists
Support before and after your purchase
Help finding hard-to-identify pillow styles
Not Sure Which Pillow You Need?
Send us your Sundance® spa model, year, and a few photos of your existing pillow. We'll help identify the correct Genuine Sundance® replacement pillow so you get the right part the first time.
