Part 6472‑960 is the OEM replacement headrest pillow used on Sundance® 850 and early 880 Series hot tubs manufactured between 2001 and 2009. This pillow restores original comfort, appearance, and seating ergonomics for these classic Sundance® models and is the current superseding part number for the earlier 6455‑467 pillow.
| Model | Years | Quantity Required |
|---|---|---|
| Altamar | 2001–2004 | 3 |
| Capri | 2001–2009 | 3 |
| Caprio | 2001 | 2 |
| Caprio | 2002–2004 | 3 |
| Caprio ST | 2001 | 2 |
| Caprio ST | 2002–2004 | 3 |
| Marin | 2002–2004 | 4 |
| Metro | 2001–2009 | 1 |
| Maxxus | 2001–2004 | 3 |
| Optima | 2001–2004 | 2 |
| Solo | 2001–2004 | 1 |
| Tango | 2001–2009 | 1 |
Quantities reflect original factory seating layouts.
This pillow uses the early Sundance® fixed‑mount system typical of 2001–2009 850/880 Series spas.
If the mounting points are cracked or missing, shell‑side service components may be required (these vary by model and are not included with the pillow).
Installation is quick and tool‑free in most cases.
Spa pillows are the most chemistry‑sensitive component of a hot tub.
Maintain proper balance to prevent peeling, swelling, and cracking:
Choose 6472‑960 if:
If you’re unsure, a photo of the mounting area or the old pillow will confirm compatibility quickly.
Hot tub pillows provide ergonomic support for your neck and head, helping you fully relax during each soak. Without properly fitting pillows, you may find yourself straining your neck or adjusting your seating position to remain comfortable.
Benefits of properly functioning spa pillows include:
A worn or missing pillow can significantly reduce the comfort your Sundance® spa was designed to provide.
Genuine Sundance® pillows are specifically designed for your spa model and seating configuration.
Benefits include:
Aftermarket pillows may look similar online but often differ in shape, density, attachment methods, and durability. Genuine Sundance® pillows help maintain the comfort and appearance of your hot tub.
Even high-quality spa pillows are considered maintenance items that will eventually need replacement.
Common causes of deterioration include:
Exposure to sanitizer chemicals
High water temperatures
UV exposure from sunlight
Natural aging of materials
Improper water chemistry
Oils, lotions, cosmetics, and hair products
Over time, these factors can cause pillows to become brittle, discolored, cracked, waterlogged, or lose their original shape.
This process is completely normal and expected in all hot tubs.
Most hot tub owners can expect replacement every 2 to 5 years, depending on:
Heavy-use spas or spas with poorly balanced water may require pillow replacement sooner.
Replacing worn pillows is one of the easiest ways to refresh the appearance and comfort of your hot tub.
You should consider replacing your pillows if you notice:
If your pillows no longer provide comfortable support or detract from the appearance of your spa, replacement is usually recommended.
Proper maintenance can significantly extend pillow life.
We recommend:
✅ Maintaining proper water chemistry
✅ Rinsing pillows periodically with fresh water
✅ Wiping away oils and residue
✅ Keeping your cover closed when not in use
✅ Removing pillows when performing shock treatments
✅ Avoiding excessive sanitizer levels
Consistently balanced water is one of the biggest factors in extending the life of spa pillows.
Yes.
Improper water chemistry is one of the leading causes of premature pillow deterioration.
Common issues include:
These conditions can break down pillow materials, causing cracking, hardening, fading, and loss of flexibility.
Regular water testing helps protect not only your pillows, but also your cover, jets, pumps, and other spa components.
Absolutely.
Most Sundance® pillows are designed for quick and easy replacement.
Typical installation involves:
Installation usually takes just a few minutes and requires little to no specialized tools.
This is one of the most common questions we receive.
Sundance® has used various pillow styles across different models and years. Even pillows that appear similar may have different dimensions or mounting systems.
To identify the correct pillow, we recommend providing:
If you're unsure, contact us before ordering. Our team can help identify the correct Genuine Sundance® replacement pillow for your spa.
In most cases, yes.
New pillows are one of the most affordable ways to improve the overall spa experience.
Benefits of replacement include:
Many owners are surprised how much newer pillows refresh the look and feel of an aging hot tub.
Genuine Sundance® factory replacement parts
Expert product identification assistance
Fast shipping
Trusted hot tub parts specialists
Support before and after your purchase
Help finding hard-to-identify pillow styles
Send us your Sundance® spa model, year, and a few photos of your existing pillow. We'll help identify the correct Genuine Sundance® replacement pillow so you get the right part the first time.
